Now care should be taken that the paper is removed slowly and not in a stop and go manner. By flipping the HP Officejet Pro 6978 setup on the right side, you can examine the bottom of the hardware where the paper loops through and the jammed paper can be removed slowly and carefully from this area. Then slide out the input tray and check for jam in the input derailleurs. Remove the paper output tray and see if there are remnants of paper from the jam in the output area. When the HP Officejet Pro 6978 encounters a paper jam, switch off the printer. The paper draw is affected even if the guides are too tight. The paper guides should be not too tight and not too loose. Paper jams usually occur due to resident moisture or dust on the sheaves of papers, or if the guides are not set properly. The paper jam error will be reflected in the computer notification are as well. An error message will be displayed on the touch sensitive LCD.
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